What do I do if I believe my meter to be misread?

Please contact the Customer Service Division at 321-383-5791. The City will re-read your meter free of charge once within a 12 month period. If this service is requested more than once a service charge of $15 will be applied to your account.

A leak check is performed by watching your meter for ten minutes and if the meter moves with no water running in the home this is an indication of a leak.

Show All Answers

1. What do I need to do to open an account for water, sewer and garbage service?
2. What is the amount of a deposit?
3. Will my deposit be refunded?
4. Where can I pay my bill in person?
5. How do I terminate my account?
6. What if I want my service disconnected temporarily?
7. What do I need to do about changing my mailing address?
8. What is the fixed monthly charge that appears on my bill?
9. Under what circumstances can my bill be adjusted?
10. How often will I be billed?
11. What happens if I do not pay my bill?
12. How often is my meter read for billing?
13. What do I do if I believe my meter to be misread?
14. Can I have my water meter tested for accuracy?
15. What is the effective date of the rates?
16. Is a deposit required to start a new utility account?
17. What is an IVR phone system?