If my water service has been disconnected for non-payment can I restore service by paying online?

No. You can pay the account balance, which is required for reconnection, but all other fees ($25 reconnect fee, late fees, and required deposits) must be submitted to the Customer Service office no later than 3 pm Eastern Standard Time (EST) to receive same day reconnection of service. If you pay the account balance online, please keep your reference number for payment confirmation.

Payments After 3 pm

All payments applied to accounts after 3 pm EST will be processed for reconnection the following business day.

Show All Answers

1. Can you tell me more about InvoiceCloud?
2. Is my internet browser supported by Titusville’s Online Bill Pay?
3. Where do I go online to make a payment?
4. Will there be a charge for submitting payment via Online Bill Pay?
5. Can I change my email address?
6. How can I manage my credit card information?
7. Can I setup a "Master Account" to manage multiple utility accounts?
8. What is E-Notification?
9. How do I sign up for E-Notification?
10. Can I make any changes to my Utilities Bank Draft online?
11. How can I reset or change my password?
12. If my water service has been disconnected for non-payment can I restore service by paying online?
13. When does my past due amount have to be paid to avoid termination of my water service?