When does my past due amount have to be paid to avoid termination of my water service?

You will receive a "Delinquent Notice" 10 days prior to your scheduled date of termination. This letter will explain that all past due amounts must be paid no later than 5 pm Eastern Standard Time (EST) the business day prior to your scheduled date of termination. All payments received after that deadline (i.e. via online payments) will be processed for termination and all balances due, a $25 reconnection fee, and any deposits not currently on the account will be required to restore service.

Drop Box Note

Payments made via our drop box must be received no later than 4 pm EST the business day prior to your scheduled date of termination.

Show All Answers

1. Can you tell me more about InvoiceCloud?
2. Is my internet browser supported by Titusville’s Online Bill Pay?
3. Where do I go online to make a payment?
4. Will there be a charge for submitting payment via Online Bill Pay?
5. Can I change my email address?
6. How can I manage my credit card information?
7. Can I setup a "Master Account" to manage multiple utility accounts?
8. What is E-Notification?
9. How do I sign up for E-Notification?
10. Can I make any changes to my Utilities Bank Draft online?
11. How can I reset or change my password?
12. If my water service has been disconnected for non-payment can I restore service by paying online?
13. When does my past due amount have to be paid to avoid termination of my water service?