Frequently Asked Questions

Titusville Public Works is dedicated to providing you and your family with premium drinking water and professional service. When you turn on your tap, you can be confident that you are receiving the highest quality of water possible. Our facilities are staffed with state-certified professionals; and our employees work 24 hours a day, 365 days a year to ensure that your drinking water is reliable, great-tasting, and meets all safety standards.

To learn more about our water quality, please see our annual water quality report, The Water We Drink.

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Water can sometimes appear cloudy or milky because of air in the water. If you fill a clear glass with the water and let it sit for a few moments, the water should clear. If the water clears from the bottom first, then the air bubbles were caused either by dissolved oxygen being released or air trapped in the plumbing. The water is safe to use. If the water does not clear or if there is silt remaining at the bottom of the glass, contact Water Production at 321-567-3877.

The build-up you see may be calcium deposits from your hot water heater. Over time, calcium deposits can build up in your hot water heater tank. To prevent this from happening, you should flush your hot water heater tank in accordance with the manufacturer’s instructions.

When people refer to "hard" water, they usually are referring to water that is high in calcium and magnesium; although any substance in water that forms an insoluble curd with soap (keeps soap from lathering or cleansing) causes hardness. In 2023, Titusville's water hardness averaged 64 parts per million (ppm) or approximately 64 milligrams per liter (mg/L) or approximately 3.74 grains per gallon (gpg).

There are many classification scales of water hardness. The USGS scale rates moderately hard water as 61-120 mg/L, hard water as 121-180 mg/L, and very hard water as above 180 mg/L. The Water Quality Association scale rates moderately hard water as 60-120 mg/L, hard water as 120-180 mg/L, and very hard water as above 180 mg/L.

If water is too "soft," it can cause copper to leach from your home’s interior plumbing into your water.

Titusville’s drinking water meets or exceeds all federal and state standards for safe drinking water. There are many businesses that sell water "purification" devices. Consumers should always exercise caution when purchasing any device that connects into their water system. If you have any concerns regarding the quality of your drinking water, contact Public Works Water Production Division at 321-567-3855.

Titusville’s drinking water meets or exceeds all federal and state standards for safe drinking water. Consumers should always exercise caution when they are contacted by a vendor that they have not contacted first. Never allow a stranger inside your home. Public Works Water Production employees monitor and sample for water quality. All city employees have a city identification. 

Contact Information

If you have any concerns regarding the quality of your drinking water, contact Public Works Water Production Division at 321-567-3855. If you have any concerns as to whether someone is an employee of the City of Titusville Public Works, contact the Water Production Division at 321-567-3855 or the City of Titusville Human Resources Department at 321-567-3726.

pH is a measurement of how acidic or basic (alkaline) a solution may be. pH is measured on a scale of 0 to 14, with 7 being neutral. Basic water contains extra hydroxyl (OH-) ions and would have a pH value greater than 7; Acidic water contains extra hydrogen ions (H+) and would have a pH of less than 7, with 0 being the most acidic. In 2023, Titusville’s water had an average pH of 9.10.

The City of Titusville Public Works Department is responsible for maintaining the waterline up to your water meter. The line that goes from the meter to the house is the customer’s responsibility to maintain. Builders in the late 40s through the 60s often installed a galvanized metal pipe from the water meter to the house. After 30 or 40 years, most homeowners with this type of connection replace the pipe because the mineral buildup and corrosion in the pipe can diminish the amount of water able to flow through it, causing low water pressure. 

Water lines are also replaced when they are damaged (such as being punctured by improper digging) and begin to leak. A knowledgeable homeowner or a plumber is able to make this type of replacement. The old metal pipe is usually replaced with a PVC pipe, which is also used in newer homes. PVC pipe does not corrode and is not as susceptible to mineral buildup. Other than to change out the old metal pipe, this water line is rarely if ever replaced by homeowners unless there are unusual circumstances that damage or stress the pipe.

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