CS | 2 | Provided quality customer service and billing to over 22,000 customers |
CS | 3.a | Found 29 stuck meters and completed adjustments to recover lost revenue of $3,537.86 |
CS | 2.b | Responded to approximately 9,000 calls in quarter 2 and resolved 98% within 48 hours |
FIRE | 1.e | Provided American Heart Association CPR/AED training to 37 citizens |
FIRE | 2 | Titusville Firefighters received an average of 9.6 hours each of additional facility training in quarter 2 |
FIRE | 1 | 6 fire department employees attended Incident Inquiries and Accident Investigations training class |
FIRE | 2 | 3 Fire Department employees completed state training for Instructor III and qualified to provide in-house training to additional staff |
FIRE | 3 | Submitted grant proposal for purchase and installation of 14 AED units across multiple city facilities |
FIRE | 1, 5 | “First Arriving” hardware and software systems placed into service to accelerate communications of mission-critical information for both firefighters and the public |
FIN | 3 | Transitioned 22 vendors to ACH payment system producing significant annual cost savings |
DEV | 2.c | Submitted the Energy Efficiency Conservation Block Grant application to US Department of Energy for a $76,680 grant to perform energy audits and retrofits of select municipal buildings and facilities |
IT | 1.e | Completed installation of 12 security cameras and video storage device at fire station 13 |
IT | 2.a | Implemented updates to city ID cards and installed ID printing hardware, resulting in improved security and efficiency and a 54% reduction in ID card costs. |
PW | 1.a | Completed construction of the Sand Point Park Baffle Box |
PW | 1.a, 2.a, 2.b | Received grant agreements for smoke testing and an expansion in funding for the Sand Point Park Baffle Box |
PW | 1.f | Completed construction on the Area III Wellfield Electrical project which allows several wells to come back online |
CLERK | 1.c | The Student Advisory Council (SAC) hosted Student Leadership Seminar on March 21, 2024 that included 9 members of the SAC and 19 additional students |
P & C | 3 | Processed P-card and vendor rebates resulting in a cost savings of $102,169 in quarter 2 |
DEV | 4.d | Distributed 4 CRA grants totaling $143,600 in development funding |
DEV | 4.d | Received approval of the fiscal year 2023 annual report for the CRA and transmitted to Brevard County |
DEV | 4.a | CRA completed draft comprehensive plan amendments for transmittal to City Council |
DEV | 5 | Offered 2 training opportunities for Historical Preservation Board |
DEV | 4.d, 1.b | Historical Preservation Board approved Certificate of Appropriateness for 346 S Washington mural |
DEV | 5.b | Historical Preservation Board contracted grant consultant and established timeline for Joynerville & Beyond grant program |
NS | 1 | Neighborhood services provided 4 community meals to 214 citizens, and a spring break youth social event attended by more than 40 local children |
NS | 1, 2.b | Offered weekly “Rise Up Titusville” classes in partnership with Community of Hope |
TPD | 1 | Code Enforcement conducted BTR enforcement on over 200 cases |
TPD | 2.b | Established the Unsheltered Task Force data sharing initiative in partnership with Brevard Homeless Coalition, FL Dep of Health, and Tooley Community Dev Group |
TPD | 2 | All sworn personnel completed mandatory, annual Less Lethal training course; Major Tyler Wright completed and graduated the FBI National Academy |
TPD | 2 | TPD dispatched 2,548 calls to the Titusville Fire Department with 97.65% of dispatch in compliance with National Fire Protection Association’s requirements for dispatch time of 60 seconds or less |
TPD | 2 | Hosted 3 week-long trainings for TPD and outside agencies, including two leadership trainings (FBI-LEEDA Executive Leadership Institute and LHLN Master Leader) |
COMR | 5.a, 5.d | Increased citizen engagement via online City media and communications by 17% |